Support roles
Support worker business case
Business case and framework for expanding podiatry support worker roles, including role descriptors, training pathways, supervision models and safety considerations.
FOR:
Podiatry service managers
Document type
Business case
Career stage
Support roles
Business case for podiatry support worker role development
Outlines the value, structure and justification for expanding podiatry support worker roles in healthcare teams.
Summary
This business case sets out the rationale and framework for expanding and formalising podiatry support worker roles across the NHS and other health settings. Developed as part of the NHS Education Reform programme, the document responds to workforce shortages, care backlogs and the need to better utilise the full skill mix within podiatry services.
It describes the potential of podiatry support workers to alleviate pressure on registered staff by safely undertaking tasks such as:
basic foot care
administrative duties
appointment preparation
delegated treatments under supervision
It also outlines how these roles can improve patient experience, enhance access to care and contribute to retention and career development.
The document includes:
a case for change grounded in health system need
proposed role descriptors and indicative tasks
education and training pathways (including apprenticeships and ongoing CPD)
risk management, supervision models and patient safety considerations
It recommends structured implementation across Integrated Care Systems, with clear expectations around governance, accountability and scope of practice. It also highlights alignment with national workforce strategies and policy drivers.
This business case is intended for service managers, clinical leads and strategic decision-makers considering how to better integrate support roles within podiatry teams. It provides a comprehensive evidence base to support planning, funding bids and workforce transformation.
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